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Banking Inquiry Chatbot


Author(s):

Dobariya Aratiben Ashvinbhai , Alpha College of Engineering and Technology; Ajaykumar Tarunkumar Shah, alpha college of engineering and technology

Keywords:

Natural Language Processing, Artificial Intelligence, Banking Bot, Chat Bot

Abstract:

Everyone wants to get fast that they want. Chatbots are intelligent systems that understands user’s questions and answers accordingly. Going to banks and ask questions to any bank employee, the procedure takes too much time to process a single question. So our focus is to make an intelligent assistant System that will save time of users and reduce workload of bank employees. It is like a personal assistant that user feels that they are communicating with a person. The user can ask their queries in plain text in English or in voice. According to user's query the system will process the query and generate response. To complete these tasks we have used artificial intelligence and natural language processing. The system will be available as a web so it can be easily accessible. It can be run on the pc or mobile phones.


Other Details:

Manuscript Id :IJSTEV5I7011
Published in :Volume : 5, Issue : 7
Publication Date: 01/02/2019
Page(s): 51-53
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